Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Information and Communications
To Understand and able to use presentation
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Perform Advanced Presentation Functions
Perform Advanced Word Processing Functions
Understanding Concept of ICT
On completion of this unit, the learner will be able to lead workplace communication by evaluating and identifying gaps and barriers in workplace communication, developing and communicating plans to implement communication strategies and mechanisms. It also enables the learner to assess a negotiation situation, develop strategies for and conduct negotiation to achieve organizational goals and win-...
Perform Database Functions
To Understand and able to use Spreadsheet Functions
To be able to perform Microsoft Word
To be able to operate computer and manage files
To be able to use Microsoft Excel 2010
Perform Advanced Database Function
On completion of this unit, the learner will be able to use effective communication techniques to interpret, clarify, analyse and respond to information received, and use effective negotiation skills to resolve conflicts for a win-win outcome, taking into consideration social and cultural differences.
To be able to use Microsoft Powerpoint 2010
Perform Advanced Spreadsheet Functions
To understand and able to use internet and outlook
To addresses the skills and knowledge to assess his/her individual level of resilience, examine the area(s) for development level of resilience to achieve desired outcomes and apply resilience techniques to manage challenges
To be able to use Microsoft Access 2010
To understand and use Word Processing
Use Computer and Manage Files